The way we build our websites is cool and all but it’s not about HOW we do things it’s about the WHY…. At FirstTracks Marketing we are business people who also happen to be very good at website design and development. Our process for developing a website solution for your business is built on exactly [...]

Brand Strategy In Action
The most direct email headline ever… “Don’t Buy” and this was on Cyber Monday from a consumer products company in the height of the buying palooza frenzy that drives the US and world economies. What was Patagonia doing? Why weren’t they pushing deals and enticing me to buy, buy, buy. Isn’t that want everyone expects?

Business Success; The Three Musts
When working with clients on their business and marketing strategies I’m always looking for what I call the BIG 3. These are the deep bone marrow “musts” that just have be there if Business Success is to have a chance. A meaningful product, service or place A fertile market that has a real need for [...]

Avoid all this Social Media Stuff?
Who’s Talking About You and What Are They Saying? When discussing marketing and brand strategy with clients we usually get around to discussing the integration of several social media tactics and sometimes we get the “Oh no I don’t want all that Facebook and Twitter stuff in my business. It’s all boring chatter and I [...]

Brand Recognition: What’s Your Story?
“If anything, our brand is almost all about storytelling.” I came across this from Doug Wood, President of Tommy Bahama. A reputable company with good brand recognition. We’ve all heard of them and we know what they do. But why? They use fabrics like so many others. They can sew, advertise and distribute. They have [...]

Amazon: On Line Outta Line. Where is the Brand Plan Control?
Is this where the Brand Plan says we should be? Amazon is planning on going all brick and mortar on us in a west coast test market. I think an oh so overused word applies here, REALLY!? As a brand planner I’d like to think that someone at this master of the online universe might [...]

Brand Plan Consultation
Getting the Brand Plan together A client who is developing a new company came to FirstTracks Marketing’s President Greg Connolly to get their brand plan in shape. Why? Isn’t it OK to hit the ground running with all the great tools like clever ads, social media buzz, spiffy new website and a catalog or two to [...]

Mass Market Distribution, Gettin in the Door
So you want to put that great new product on the shelves of Wal-Mart. Sitting in the Wal-Mart buying office lobby is the Star Wars Bar scene of mass market distribution. You can’t believe the array of products and hopeful Willie/Willimina Lomans. Smiles and shoe shines all around and the most powerful of all…the receptionists. [...]

I’m NOT in Sales!
I read a scary bit of research from the pros along the Charles River. Forrester Research was working on the “of’s” of marketing in businesses today. The Of’s being perceptions of /need of/cost of etc. and what they found was, drum roll please….
Customer Service, Find the Emotion.
The Temkin Group just published its list of top customer service companies based on a Functional, Accessible and Emotional criteria. Amazon came out on top and interestingly Apple came out 79th! The industry is a buzzin with comments
“Marketing Works”
We received an email from a client today full of thank yous and atta boys along with the comment in bold, “Marketing Works”. We all love applause but what really got me was the last thing she said. “we have added 3 new residents” Ah, the REALLY REALLY important measurement is always Da Monies (thank [...]
A Graduate at 100
The iconic Italian car manufacturer Alfa Romeo is celebrating its 100th birthday this year. One hundred years for any company is quite an achievement but it got us thinking about the Alfa Romeo brand. A brand is a promise, pure and simple. Alfa Romeo cars turn heads, look fast standing still, are engineered for the [...]
Is it really all about you?
Is your on line presence all about you? Though we are all fascinating creatures with a wealth of interests blah, blah, blah, the point is that yes, we are ALL interesting in one way or another but is that what people are looking for in their on-line searches?







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