Business Challenges First, Technology Second. How A Great Website Gets Made

Posted in: Business Strategies, Website Development- Mar 12, 2013 2 Comments

The way we build our websites is cool and all but it’s not about HOW we do things it’s about the WHY…. At FirstTracks Marketing we are business people who also happen to be very good at website design and development. Our process for developing a website solution for your business is built on exactly [...]

Brand Strategy In Action

Posted in: Brand Planning, Business Strategies, Marketing Strategy- Nov 27, 2012 2 Comments

The most direct email headline ever… “Don’t Buy” and this was on Cyber Monday from a consumer products company in the height of the buying palooza frenzy that drives the US and world economies. What was Patagonia doing? Why weren’t they pushing deals and enticing me to buy, buy, buy. Isn’t that want everyone expects?

Business Success; The Three Musts

Posted in: Brand Consulting, Brand Planning, Business Strategies, Marketing Strategy- Sep 21, 2012 1 Comment

When working with clients on their business and marketing strategies I’m always looking for what I call the BIG 3. These are the deep bone marrow “musts” that just have be there if Business Success is to have a chance. A meaningful product, service or place A fertile market that has a real need for [...]

Avoid all this Social Media Stuff?

Posted in: Business Strategies, Social Media Marketing- Aug 10, 2012 Comments Off

Who’s Talking About You and What Are They Saying? When discussing marketing and brand strategy with clients we usually get around to discussing the integration of several social media tactics and sometimes we get the “Oh no I don’t want all that Facebook and Twitter stuff in my business. It’s all boring chatter and I [...]

Brand Recognition: What’s Your Story?

Posted in: Brand Consulting, Brand Planning, Business Strategies, Marketing Strategy- Jun 05, 2012 2 Comments

“If anything, our brand is almost all about storytelling.” I came across this from Doug Wood, President of Tommy Bahama. A reputable company with good brand recognition. We’ve all heard of them and we know what they do. But why? They use fabrics like so many others. They can sew, advertise and distribute. They have [...]

Amazon: On Line Outta Line. Where is the Brand Plan Control?

Posted in: Brand Consulting, Brand Planning, Business Strategies- Feb 16, 2012 Comments Off

Is this where the Brand Plan says we should be? Amazon is planning on going all brick and mortar on us in a west coast test market. I think an oh so overused word applies here, REALLY!? As a brand planner I’d like to think that someone at this master of the online universe might [...]

Brand Plan Consultation

Posted in: Brand Consulting, Business Strategies, Marketing Strategy- Dec 13, 2011 1 Comment

Getting the Brand Plan together A client who is developing a new company came to FirstTracks Marketing’s President Greg Connolly to get their brand plan in shape. Why? Isn’t it OK to hit the ground running with all the great tools like clever ads, social media buzz, spiffy new website and a catalog or two to [...]

Mass Market Distribution, Gettin in the Door

Posted in: Business Strategies, Graphic Design, Marketing Strategy, Packaging Design, Website Development- Sep 13, 2011 Comments Off

So you want to put that great new product on the shelves of Wal-Mart. Sitting in the Wal-Mart buying office lobby is the Star Wars Bar scene of mass market distribution. You can’t believe the array of products and hopeful Willie/Willimina Lomans. Smiles and shoe shines all around and the most powerful of all…the receptionists. [...]

I’m NOT in Sales!

Posted in: Business Strategies, Marketing Strategy- Jul 06, 2011 2 Comments

I read a scary bit of research from the pros along the Charles River. Forrester Research was working on the “of’s” of marketing in businesses today. The Of’s being perceptions of /need of/cost of etc. and what they found was, drum roll please….

Customer Service, Find the Emotion.

Posted in: Business Strategies- Apr 26, 2011 Comments Off

The Temkin Group just published its list of top customer service companies based on a Functional, Accessible and Emotional criteria. Amazon came out on top and interestingly Apple came out 79th! The industry is a buzzin with comments

“Marketing Works”

Posted in: Assisted Living, Business Strategies, Marketing Strategy- Apr 21, 2011 2 Comments

We received an email from a client today full of thank yous and atta boys along with the comment in bold, “Marketing Works”. We all love applause but what really got me was the last thing she said. “we have added 3 new residents” Ah, the REALLY REALLY important measurement is always Da Monies (thank [...]

A Graduate at 100

Posted in: Business Strategies, Graphic Design, Logo, Marketing Strategy- Jul 22, 2010 Comments Off

The iconic Italian car manufacturer Alfa Romeo is celebrating its 100th birthday this year. One hundred years for any company is quite an achievement but it got us thinking about the Alfa Romeo brand. A brand is a promise, pure and simple. Alfa Romeo cars turn heads, look fast standing still, are engineered for the [...]

Is it really all about you?

Posted in: Business Strategies, Corporate Identity, Logo, Marketing Strategy, Social Media Marketing- Feb 23, 2010 3 Comments

Is your on line presence all about you? Though we are all fascinating creatures with a wealth of interests blah, blah, blah, the point is that yes, we are ALL interesting in one way or another but is that what people are looking for in their on-line searches?